More Can Be Done to Drive Financial Inclusion in the Caribbean
Fintech expert Kathryn Chin See says although Jamaica and the wider Caribbean have made strides towards financial inclusion, more needs to be done to strengthen it in order to empower citizens and provide them with greater economic opportunities and opportunities through asset acquisition. Ms Chin See, who is product manager at leading Jamaican tech company, […]
Leverage Tech to Tap into Untouched Market Segments Expert Urges
Discounting the notion that the unbanked and underbanked are low volume contributors to bottom line, fintech expert, Kathryn Chin See says that there are substantial benefits regional financial institutions can reap by leveraging financial technology (fintech) to serve them. However, they must transition urgently. Opening Phoenix International’s webinar on Financial Inclusion in Emerging Markets streamed […]
Engage and delight your customers in 4 steps
Given the high level of competition in the finance industry, establishing robust customer relationships is crucial. Merely offering high-quality products and services is insufficient to captivate and satisfy clients. Establishing trust, personalising events, remaining receptive to new ideas, and demonstrating empathy are essential. Here are four strategies to effectively engage and satisfy your customers: 1. […]
Microsoft’s Perspectives: How your finance business benefits from Intelligent Banking
Technology is changing quickly, and the banking industry is at the forefront of a digital overhaul. Institutions worldwide are using technology to improve customer experiences, streamline processes, and stay competitive. Microsoft is one of the leaders in this change, and their insights into the changing power of intelligent banking solutions are very convenient. With Microsoft […]
Three Core Factors You Must Consider in Modern Banking
At Phoenix International, we’re champions of financial inclusion, making it a cornerstone of our core banking solutions. Recognising the diverse challenges faced by financial institutions across different markets, particularly in emerging economies like the Caribbean, we’re dedicated to catalysing fintech adoption worldwide. Our mission? Empowering financial institutions to navigate regional compliance requirements effectively while driving […]
Financial Literacy – The driver of Financial Inclusion
Financial Literacy – The driver of Financial Inclusion Financial literacy is more than just understanding personal financial concepts; it is about equipping individuals with practical knowledge to help them make informed financial choices. Fostering financial literacy is also crucial for empowering customers and promoting financial inclusion. Financial inclusion aims to make financial products and services […]
Enhancing Customer Engagement – The Power of Fintech for Financial Institutions
Enhancing Customer Engagement – The Power of Fintech for Financial Institutions Financial institutions today are faced with the challenge of keeping up with customer expectations and demands – most of which are influenced by the need for convenience and remote interactions. With the emergence of financial technology (fintech) businesses, traditional banks and other financial institutions […]
Exploring Growth Opportunities in Modern Banking
Exploring Growth Opportunities in Modern Banking Since its beginnings, the banking business has significantly advanced, and in today’s digital world, it is experiencing a radical makeover. Modern banking offers a wealth of expansion options as conventional banking models undergo continuous change. Banks may use these developments to boost their growth and remain competitive if they […]
Changing Gears: Three Ways Credit Unions Can Transform Digitally
Changing Gears: Three Ways Credit Unions Can Transform Digitally Credit unions have been a staple of the financial industry for over a century, offering consumers alternatives to traditional banks with their community-based approach to financial services. Digital transformation is a key part of this adaptation process, as credit unions must recognize the need to […]
MC Systems signs MOU with JAMFIN to enhance the capability of microfinancing institutions
Financial inclusion has been at the forefront of MC Systems’ (MCS) subsidiary Phoenix International’s commercial operations. The financial technology platform, which serves customers primarily in the Caribbean and Latin America, will drive the partnership with The Jamaica Association of Microfinancing (JAMFIN). Phoenix International will supply JAMFIN members with information and content designed to promote microfinance […]