Phoenix International

The key to business success: Human-centred Design

When a business introduces new technology, the goal is usually to improve productivity, reduce costs, or delight customers. However, implementing this new technology often falls short because the people using it were not considered during the design process. That is where human-centred design makes all the difference. This approach puts everyone, including employees, customers, and […]

Software Services Are Evolving: Is Your Business?

The pressure is on for businesses to become more efficient, as customers increasingly demand faster, digital-first experiences. Responding to these demands means software upgrades or implementing strategies that can deliver a blended, yet effective outcome for customers. Therefore, the health and age of a business’ software are crucial factors in determining the extent to which […]

The Rapid Development of AI and Its Impact on Emerging Economies

Artificial intelligence (AI) has been a topic of discussion for some time; however, with the end-customer interacting with these tools even more, AI is now extending its reach beyond borders and shaping the human experience in almost every industry and sector of life. More than just a trend, AI is a programming language that fuels […]

To Partner is to Progress: How to Leverage MC Systems’ Support Services

When the technology you rely on is nearing retirement, your organisation cannot afford to wait. One such example is Microsoft’s announcement of the End-of-Life (EOL) for Exchange 2016 and 2019 in October 2025, which has far-reaching consequences. Organisations that fail to take action will face security risks, compliance gaps, and significant downtime. This does not […]

Why MC Systems is your Partner for the Future

Businesses across the Caribbean and Latin American regions are now facing the decision to digitally transform. This step is necessary due to a generational shift in technological consumption, and it will place businesses at the forefront of inevitable digital change. A recent survey of CEOs and executives from leading companies in the region highlights a growing […]

Microsoft Exchange 2016/2019 Server End of Life is Coming!  Stay secure today

Time is of the essence for Microsoft Exchange Server 2016 and 2019 users. If you are still relying on either program to run your business, here is the reality check: the Exchange Server 2016 and 2019 will reach their end-of-life in October 2025. You might think you have time, but considering the preparation and migration […]

How to Choose the Right Fintech Solutions: A Guide for Emerging Markets

Financial institutions in emerging markets are often faced with unique challenges that can restrict their finance businesses from realising its full potential. Although there is a unique opportunity to leverage fintech solutions to expand access, improve efficiency, and enhance customer experiences, you might not know how to navigate the transition to a new and improved […]

BizPay: the smarter, simpler payroll solution

It is safe to say that payroll is the backbone of any business, yet too often, it is bogged down by outdated systems, manual processes, and compliance issues. If your payroll system is complex, time-consuming, or just not meeting your needs, it is time to upgrade. That is why MC Systems created BizPay—Jamaica’s first internet-based […]

Payroll tax consolidation is coming in 2026! Is your business prepared?

A single payroll tax deduction is coming in 2026. This might seem like a long time from now, but planning is crucial. Starting January 2026, this reform will include consolidating payroll taxes and statutory deductions into a single deduction. As a company implementing payroll services, here’s what you need to know about this new implementation. […]

Start the Year Right with Sustainable Solutions: Eco-Friendly and Low-Waste Nature of Digital Banking Solutions

It is a brand-new year – 2025, and the conversations around climate change and sustaining our planet continue. Environmental consciousness continues to intersect with technological advancement. As a fintech company for the future, it is therefore essential that we encourage alignment of financial practices with sustainable solutions.   Digital banking, with its progressive tools, offers a […]