When a business introduces new technology, the goal is usually to improve productivity, reduce costs, or delight customers. However, implementing this new technology often falls short because the...

The pressure is on for businesses to become more efficient, as customers increasingly demand faster, digital-first experiences. Responding to these demands means software upgrades or implementing...

Artificial intelligence (AI) has been a topic of discussion for some time; however, with the end-customer interacting with these tools even more, AI is now extending its reach beyond borders and...

When the technology you rely on is nearing retirement, your organisation cannot afford to wait. One such example is Microsoft’s announcement of the End-of-Life (EOL) for Exchange 2016 and 2019...

Businesses across the Caribbean and Latin American regions are now facing the decision to digitally transform. This step is necessary due to a generational shift in technological consumption, and it...

Time is of the essence for Microsoft Exchange Server 2016 and 2019 users. If you are still relying on either program to run your business, here is the reality check: the Exchange Server 2016 and 2019...

Financial institutions in emerging markets are often faced with unique challenges that can restrict their finance businesses from realising its full potential. Although there is a unique opportunity...

It is safe to say that payroll is the backbone of any business, yet too often, it is bogged down by outdated systems, manual processes, and compliance issues. If your payroll system is complex...

At Phoenix International, we remain steadfast in achieving our mission of becoming the catalyst for financial inclusion and fintech adoption in emerging markets globally. Our commitment is not just...