Phoenix International

The key to business success: Human-centred Design

When a business introduces new technology, the goal is usually to improve productivity, reduce costs, or delight customers. However, implementing this new technology often falls short because the people using it were not considered during the design process. That is where human-centred design makes all the difference. This approach puts everyone, including employees, customers, and […]

Software Services Are Evolving: Is Your Business?

The pressure is on for businesses to become more efficient, as customers increasingly demand faster, digital-first experiences. Responding to these demands means software upgrades or implementing strategies that can deliver a blended, yet effective outcome for customers. Therefore, the health and age of a business’ software are crucial factors in determining the extent to which […]