Phoenix International

Core banking for Microfinance Institutions

WHO WE ARE

Phoenix International is a digital transformation partner providing core banking and value-added solutions, enabling financial institutions to scale quickly, sustainably, and affordably while satisfying increasingly stringent regulatory requirements.

Our mission is to be the catalyst for financial inclusion and fintech adoption in emerging markets.

Phoenix International currently serves customers in ten countries across the Caribbean, Latin America and Continental Africa.

WHY CHOOSE US

We improve internal and external customer experience by simplifying what was once complicated.

We know the challenges and obstacles inherent in providing financial services in emerging markets. Consequently, we provide step-by-step implementation and managed services for financial institutions of all sizes.

The Phoenix International Core Banking System meets the needs of varied customer segments so that all financial institutions can benefit from a modern, adaptable system for lending, deposits, and payments.

With over 20 years of product development, our banking system meets the needs of various customer segments.

WE PROVIDE

Collections Management
Digital Loan Origination
Remittance Integration
Powerful APIs

FREQUENTLY ASKED QUESTIONS

Why are core banking solutions necessary for microfinance institutions (MFIs)?

Core banking solutions can help microfinance institutions carry out lending effectively. By partnering with Phoenix International, you can increase the capacity of customers to interact with your institution and start transactions from anywhere. This allows your microfinance institution to improve your general ledger, Know Your Customer (KYC) and Anti-Money Laundering (AML) management processes. This ripple effect will give your business a competitive advantage for boosting customer loyalty and retention.
As microfinance institutions vary in size and need, effective and scalable core financial technology solutions are essential for growth. Phoenix International lets your company adapt in phases and easily integrate third-party products and payment interfaces through a reliable API, creating an ideal internal and external customer experience.

Are Phoenix International’s products suitable for micro, medium and small microfinance institutions?

Phoenix International serves microfinance institutions of all sizes, from small to large. To meet the demands of the microfinancing industry, we offer a fully digital, end-to-end loan origination, a collections module to minimise losses and a remittance integration to extend payment options.

How can Phoenix International assist in the improvement of loan management processes?

Through Phoenix International’s partnership with LoanCirrus, we offer a high level of customization for lending products, including interest and fee calculation and a fully digital loan origination process, which are essential to effective loan management. This improves costs, operational efficiency and general ledger management, especially for small microfinance institutions.

Microfinance institutions can also benefit from Phoenix International’s partnership with credit bureaus, compliance tools, payment rails, and other industry providers to further boost operational efficiency and customer experience. Remittance and other payment integrations are also available to facilitate payment collection flexibility.

How does Phoenix International leverage Microsoft Azure for Financial Services Cloud Platform?

Phoenix International’s system is hosted on Microsoft’s Azure for Financial Services cloud computing platform. When microfinance institutions partner with Phoenix International, they gain access to cutting-edge cloud technology and improved security created specifically for financial institutions. This trusted technology enables our customers to maximise security, reduce downtime and reduce risk – enabling top-tier customer service and availability.

What is the cost of integrating the Phoenix International System into my microfinance business?

Microfinance businesses can request a consultation or estimates by emailing solutions@mcsystems.com. or by using the Contact Us page on the Phoenix International website.